Hi Everyone
I want to raise a problem i am facing right now. (This is my first time in forum, so bear with me please)
about a month back me and my friend bought about 10 codes from an in game seller Big_A. His sent me the screenshot of the original mail that mnf sends to code buyers .. and i checked them too personaliy at the link. They were fine, i resold those to friends and other customers.. and everything was okay.
Yesterday, i found out that my friends who used those codes to get prem, has gone back to non-prem again! its not possible as the game doesnt have 1-month code option. So i checked with all the 10 codes and found out from the certificate link that all 10 codes are now invalid!
I mailed this issue to MNF support team, and they replied today that this is because the original code buyer has decided to return the code and has taken the refund from website.
Now i have a serious question here !
The original buyer bought the codes from website 1 month back, then he sold them, the codes were in use for 1 month .. and then the original buyer went back to mnf, claiming his refund and wanting to return the codes (which are already in use for 1 month!) .
How did MNF approve such a refund? How can the website be so careless about the other customers who have been using these codes? Was there no crosscheck done before refunding? if this is the way MNF website acts, then anyone can scam anyone within the game and get away with it !
I strongly demand MNF to return the prem status to all the codes that were deemed invalid in the process. Or else MNF should be the one paying the refund to all the users of these codes.
I have invested over 1.4 million to buy those codes from Him, and now because MNF decided to refund him after 1 month, he managed to get his real money back and also can run away with my 1.4 million.. and now i have to deal with those customers who used it?
This is so not done, MNF!
I have already mailed the support team with all the codes, and enough proofs. I hope they take care of it ASAP.
I want to raise a problem i am facing right now. (This is my first time in forum, so bear with me please)
about a month back me and my friend bought about 10 codes from an in game seller Big_A. His sent me the screenshot of the original mail that mnf sends to code buyers .. and i checked them too personaliy at the link. They were fine, i resold those to friends and other customers.. and everything was okay.
Yesterday, i found out that my friends who used those codes to get prem, has gone back to non-prem again! its not possible as the game doesnt have 1-month code option. So i checked with all the 10 codes and found out from the certificate link that all 10 codes are now invalid!
I mailed this issue to MNF support team, and they replied today that this is because the original code buyer has decided to return the code and has taken the refund from website.
Now i have a serious question here !
The original buyer bought the codes from website 1 month back, then he sold them, the codes were in use for 1 month .. and then the original buyer went back to mnf, claiming his refund and wanting to return the codes (which are already in use for 1 month!) .
How did MNF approve such a refund? How can the website be so careless about the other customers who have been using these codes? Was there no crosscheck done before refunding? if this is the way MNF website acts, then anyone can scam anyone within the game and get away with it !
I strongly demand MNF to return the prem status to all the codes that were deemed invalid in the process. Or else MNF should be the one paying the refund to all the users of these codes.
I have invested over 1.4 million to buy those codes from Him, and now because MNF decided to refund him after 1 month, he managed to get his real money back and also can run away with my 1.4 million.. and now i have to deal with those customers who used it?
This is so not done, MNF!
I have already mailed the support team with all the codes, and enough proofs. I hope they take care of it ASAP.